Q-and-A
Guide: Exemption Certificate Management (ECM)
Find answers to common authentication setup and transaction issues.
This section provides topics for AvaTax authentication. It includes information on credentials, environments, TLS, endpoints, SDK usage, and user management.
Topics covered include:
- Can I exempt transactions in Canada?
- How and when does an exemption certificate get applied?
- How do I use a single-use exemption in Exemption Certificate Management (ECM)?
- How do I extend my free trial?
- How do I use company profiles?
- Is SSL required?
- Why is tax being collected for a customer that is set up as exempt in ECM?
Part of the Document management integration guide. Open the full “Q-and-A” milestone on Avalara to see every page in this section.